Retail Store Lead: Drive Sales & Customer Experience

Woodwind & Brasswind; Lone Tree (CO); On-site; USD 26,174 - 28,929; Full time

Job summary

Music & Arts in Lone Tree, CO is seeking a Retail Store Manager to lead day-to-day sales and store operations while delivering exceptional customer service.

Requirements include a High School diploma or equivalent with 2 years of relevant experience; preferred 3–5 years of retail experience and a passion for music. Music & Arts is an Equal Opportunity Employer and values diversity in our team.

Qualifications

• 2 years of relevant work experience (minimum)
• Preferred 3–5 years of retail experience in a music-related environment
• Strong customer service and sales coaching skills

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives
• Stay current on financial data, inventory, and other statistics
• Be sure that all products in the store are available for purchase and displayed appropriately
• Oversee and manage payroll, recruiting, hiring and training of store employees
• Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers
• Demonstrate outstanding customer service to each and every customer
• Additional duties as assigned

Skills

Retail sales

Customer service

Team leadership

Education

High School diploma or equivalent

Job description

Music & Arts in Lone Tree, CO is seeking a Retail Store Manager to lead day-to-day sales and store operations while delivering exceptional customer service.

Requirements include a High School diploma or equivalent with 2 years of relevant experience; preferred 3–5 years of retail experience and a passion for music. Music & Arts is an Equal Opportunity Employer and values diversity in our team.