Retail Store Lead | Customer Service & Merchandising

R301US Hibbett Retail, Inc.; Graham (TX); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear Graham, TX is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will learn each product area, uphold policies, and promote merchandise while delivering outstanding service to every customer.

In the Store Manager's absence, you will supervise staff, assist with scheduling, merchandising, training, and inventory control, and help protect assets and profitability in a fast‑paced environment.

Qualifications

• Retail experience preferred in footwear and apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.

Responsibilities

• Assist Store Manager in operations and scheduling.
• Provide exceptional customer service and merchandising.
• Supervise staff in the Store Manager's absence.
• Protect assets and assist with inventory.

Skills

Retail experience

Customer service

Interpersonal skills

Communication

Teamwork

Leadership

Job description

Hibbett I City Gear Graham, TX is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will learn each product area, uphold policies, and promote merchandise while delivering outstanding service to every customer.

In the Store Manager's absence, you will supervise staff, assist with scheduling, merchandising, training, and inventory control, and help protect assets and profitability in a fast‑paced environment.