In-Store Operations Lead — Customer Experience

R301US Hibbett Retail, Inc.; Decatur (TX); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Decatur, Texas is seeking an Assistant Manager to help the Store Manager run daily operations, merchandising, stocking, and customer service. You will oversee store duties and ensure excellent service.

The role requires knowledge of product areas, ability to supervise in the absence of the Store Manager, and strict adherence to company policies. Ideal candidates have 1–3 years in retail and strong interpersonal skills.

Qualifications

• Retail experience in footwear and apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with multitasking.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering and scheduling.
• Assumes responsibility in the Store Manager’s absence when needed.
• Assist in personnel recruiting, training and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team management

Initiative

Attention to detail

Team player

Job description

Hibbett I City Gear in Decatur, Texas is seeking an Assistant Manager to help the Store Manager run daily operations, merchandising, stocking, and customer service. You will oversee store duties and ensure excellent service.

The role requires knowledge of product areas, ability to supervise in the absence of the Store Manager, and strict adherence to company policies. Ideal candidates have 1–3 years in retail and strong interpersonal skills.