Retail Store Lead: Customer Experience & Operations

Dollar Tree Stores; Springdale (AR); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Springdale, AR seeks an Assistant Store Manager to support store operations, customer service, and team development. Responsibilities include organizing merchandise, processing directives, payroll duties, loss prevention, and ensuring a clean, secure, and compliant store floor.

The role emphasizes leadership of Store Associates, maintaining a positive environment, and delivering friendly service while meeting company standards.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment preferred
• Must be able to lift up to 55 lbs and perform physical tasks as needed
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor
• Perform opening and closing procedures as needed
• Process all corporate directives and communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, cash register deposits and receipts, and loss prevention
• Maintain a well-stocked sales floor and organized stockroom to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and safety guidelines, ensuring staff follow procedures
• Help Store Manager supervise, train, and develop Store Associates
• Maintain a positive, safe, and respectful environment
• Maintain cleanliness throughout the store and restock as needed
• Other duties as assigned

Skills

Strong communication

Team environment

Exceptional customer service

Problem solving

Ability to lift up to 55 lbs

High energy

Written skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Springdale, AR seeks an Assistant Store Manager to support store operations, customer service, and team development. Responsibilities include organizing merchandise, processing directives, payroll duties, loss prevention, and ensuring a clean, secure, and compliant store floor.

The role emphasizes leadership of Store Associates, maintaining a positive environment, and delivering friendly service while meeting company standards.