Retail Store Lead — Customer Experience & Operations

Family Dollar; Cleveland (TX); Presencial; USD 40.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Retirement plans

Educational Assistance

Descripción de la vacante

Family Dollar in Cleveland, Texas is seeking a full-time store management professional to oversee daily store operations, supervise and develop store associates, and deliver exceptional customer service in a fast-paced retail environment.

Responsibilities include merchandising, opening and closing procedures, payroll and scheduling support, loss prevention, inventory control, and ensuring policy compliance while maintaining a clean, safe, and welcoming store for customers and staff.

Formación

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.

Responsabilidades

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Conocimientos

Customer service

Communication

Team leadership

Problem solving

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

Family Dollar in Cleveland, Texas is seeking a full-time store management professional to oversee daily store operations, supervise and develop store associates, and deliver exceptional customer service in a fast-paced retail environment.

Responsibilities include merchandising, opening and closing procedures, payroll and scheduling support, loss prevention, inventory control, and ensuring policy compliance while maintaining a clean, safe, and welcoming store for customers and staff.