Store Operations Leader — Customer Experience & Team Growth

Family Dollar; Cleveland (OH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

EAP

Retirement Plans

Education Support

Job summary

Family Dollar in Cleveland, OH is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with opening/closing procedures, merchandise handling, and payroll-related tasks while upholding company policies.

The role requires strong communication, leadership, and organizational skills, with a focus on maintaining a clean, safe, and inviting shopping environment for customers and associates alike.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties including walking, standing, and lifting.
• Strong communication, interpersonal, and written skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Aid in organizing and transferring merchandise from delivery truck to stockroom and sales floor; maintain seasonal areas.

Skills

Store management

Customer service

Communication skills

Team leadership

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Cleveland, OH is seeking an Assistant Store Manager to support daily store operations, customer service, and team development. You will assist with opening/closing procedures, merchandise handling, and payroll-related tasks while upholding company policies.

The role requires strong communication, leadership, and organizational skills, with a focus on maintaining a clean, safe, and inviting shopping environment for customers and associates alike.