Retail Store Lead: Coaching, Sales & Ops

Tailored Brands, Inc.; Santa Barbara (CA); Hybrid; USD 27,000 - 35,000; Full time

Job summary

The Men\'s Wearhouse, LLC is seeking a Store Lead for the Santa Barbara location to partner with the Store Manager, coach the sales team, and drive performance. The role requires opening/closing duties and managing on-duty operations with a focus on customer experience and brand standards.

You will lead by example, communicate priorities, recruit and develop staff, and ensure store sales, service, and operations meet company expectations.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgement and pulse on the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.

Skills

Retail experience

Leadership

Communication

Training & development

Organizational skills

Customer service

Tools

POS System

Microsoft Office

Video conferencing

Job description

The Men\'s Wearhouse, LLC is seeking a Store Lead for the Santa Barbara location to partner with the Store Manager, coach the sales team, and drive performance. The role requires opening/closing duties and managing on-duty operations with a focus on customer experience and brand standards.

You will lead by example, communicate priorities, recruit and develop staff, and ensure store sales, service, and operations meet company expectations.