Store Lead & Customer Experience Coach

Tailored Brands, Inc.; Lakewood (CA); Hybrid; USD 28,000 - 36,000; Full time

Job summary

The Men's Wearhouse, LLC in Lakewood, CA is seeking a Store Lead to support the Store Manager, drive sales, coach the team, and uphold store operations while on duty. This role opens and closes the store, leads by example, and ensures the customer experience aligns with brand standards.

You will train staff, utilize store reports, and contribute to outreach efforts to grow the business and reinforce operational excellence.

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems, Microsoft Office, and POS.
• Ability to train and develop high performing store teams.

Responsibilities

• Support store management in achieving sales, service and operations goals.
• Act as manager on duty to open/close the store and lead by example.
• Coach and develop team to maximize customer experience and performance.
• Communicate priorities and sales driving information effectively.
• Leverage store reports to drive business decisions and outreach.

Skills

Retail Experience

Leadership

Communication

Tech Proficiency

Team Training

POS System

Microsoft Office

Video Conferencing

Tools

POS System

Microsoft Office

Video Conferencing

Job description

The Men's Wearhouse, LLC in Lakewood, CA is seeking a Store Lead to support the Store Manager, drive sales, coach the team, and uphold store operations while on duty. This role opens and closes the store, leads by example, and ensures the customer experience aligns with brand standards.

You will train staff, utilize store reports, and contribute to outreach efforts to grow the business and reinforce operational excellence.