Retail Store Lead: Coach & Earn Unlimited Commission

FirstCash; Tulsa (OK); On-site; USD 42,981,000 - 48,712,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Employee Discount

401(k) Auto-enrollment

Tuition Reimbursement

Vacation Time

Job summary

FirstCash is seeking an experienced Assistant Store Manager to help lead our Tulsa store. You’ll coach employees, drive store performance, and build strong customer relationships while developing your leadership skills.

As an Assistant Store Manager, you’ll partner with the Store Manager to support daily operations, develop team members, deliver exceptional service, and help drive profitability across a diverse merchandise mix.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, supervisory, or management experience.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve concerns; coach, train, and develop team members.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and procedures.
• Monitor loan and buying transactions for compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Communication

Retail operations

Cash handling

Bilingual

Education

High school diploma / GED

Tools

Retail checkout systems

Job description

FirstCash is seeking an experienced Assistant Store Manager to help lead our Tulsa store. You’ll coach employees, drive store performance, and build strong customer relationships while developing your leadership skills.

As an Assistant Store Manager, you’ll partner with the Store Manager to support daily operations, develop team members, deliver exceptional service, and help drive profitability across a diverse merchandise mix.