Retail Store Keyholder — Lead Team & Boost Sales

Marion-Goodwill-Industries-Inc; Westerville (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Leadership development

Paid time off

Training and education

Job summary

Marion Goodwill Industries in Westerville, OH seeks a Store Keyholder to support daily operations and supervise a small team. You’ll help lead associates, drive sales, and ensure an outstanding donor and customer experience in a mission-driven environment.

Ideal candidates have 2+ years of retail leadership, a high school diploma or GED, strong communication skills, and the ability to work evenings and weekends. Competitive pay and growth opportunities are offered.

Qualifications

• 2+ years of leadership or supervisory experience in retail.
• High school diploma or GED required.
• Strong communication and leadership skills.

Responsibilities

• Deliver exceptional customer service to donors, shoppers, and team members
• Assist with training, coaching, and supervising store associates
• Oversee cash handling, opening/closing duties, and daily operations
• Support scheduling, payroll tracking, and labor management
• Maintain proper handling and processing of donations to maximize value
• Ensure the store meets image, safety, and operational standards
• Monitor inventory, stock shelves, and ensure merchandise displays are appealing
• Participate in loss prevention, reporting, and facility upkeep
• Stay informed on industry trends and competitive pricing to maximize sales

Skills

Leadership

Supervisory experience

Communication

Problem-solving

Scheduling

Payroll tracking

Team training

Education

High school diploma or GED

Job description

Marion Goodwill Industries in Westerville, OH seeks a Store Keyholder to support daily operations and supervise a small team. You’ll help lead associates, drive sales, and ensure an outstanding donor and customer experience in a mission-driven environment.

Ideal candidates have 2+ years of retail leadership, a high school diploma or GED, strong communication skills, and the ability to work evenings and weekends. Competitive pay and growth opportunities are offered.