Retail Store Intern — Customer Experience & Design Support

Cirrus; Alcoa (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Cirrus in Alcoa, TN is offering a Retail Intern position focused on delivering exceptional customer service, greeting customers, and maintaining a welcoming store environment. The role involves understanding merchandise in-store and online and assisting with design-related projects for clothing and products.

You will process sales using POS, fulfill online orders, stock merchandise, support displays, and help with inventory and reporting.

Qualifications

• Currently pursuing a bachelor’s degree in a relevant field.
• Junior or Senior in good academic standing.
• Proficient with Microsoft Office tools (Excel, PowerPoint, Word).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet established deadlines.

Responsibilities

• Provide outstanding customer service to customers, employees, and visitors in retail store locations and at company events.
• Process sales transactions accurately using the POS system, including cash, credit card, coupon, refund, exchange, and gift certificate transactions.
• Fulfill and process online orders, including domestic and international shipments.
• Assist customers with product selection, merchandise inquiries, and general retail support.
• Receive, stock, organize, and merchandise inventory to maintain an attractive and well-stocked retail environment.
• Implement price changes, markdowns, and promotional displays as needed.
• Support retail operations during air shows, company events, and other off-site activities.
• Assist with inventory management activities, including cycle counts, quarterly inventories, and year-end inventory audits.
• Perform store opening and closing procedures, including cash handling and reconciliation.
• Prepare daily sales reports and assist with month-end reporting requirements.
• Investigate and resolve cash drawer discrepancies while maintaining accurate transaction records.
• Maintain a clean, organized, and professional retail environment that reflects the Cirrus brand.

Skills

Strong written and verbalcommunication

Multitasking

Organizational skills

Time management

Independent and collaborative

Attention to detail

Education

Bachelor’s degree in a relevant field

Tools

Excel

PowerPoint

Word

Job description

Cirrus in Alcoa, TN is offering a Retail Intern position focused on delivering exceptional customer service, greeting customers, and maintaining a welcoming store environment. The role involves understanding merchandise in-store and online and assisting with design-related projects for clothing and products.

You will process sales using POS, fulfill online orders, stock merchandise, support displays, and help with inventory and reporting.