Retail & Design Intern: Customer Experience & Inventory

Cirrus Aircraft; Benford Heights Addition (TN); On-site; USD 21,000 - 34,000; Full time

Job summary

Cirrus Aircraft in Tennessee invites a Retail Intern to join our team. You’ll deliver outstanding customer service in-store and at events, gain exposure to merchandise knowledge across our store and website, and support with graphic design tasks if pursuing that track.

You will process transactions, assist with online orders, stock and merchandise inventory, and participate in seasonal displays and air-show events.

Qualifications

• Currently pursuing a bachelor’s degree and in good academic standing.
• Junior or Senior status with relevant field of study.
• Proficient with Microsoft Office tools (Excel, PowerPoint, Word).
• Strong written and verbal communication and time-management skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Provide outstanding customer service to customers, employees, and visitors in retail store locations and at company events.
• Process sales transactions accurately using the POS system, including cash, credit card, coupons, refunds, exchanges, and gift certificates.
• Fulfill and process online orders, including domestic and international shipments.
• Assist customers with product selection, merchandise inquiries, and general retail support.
• Receive, stock, organize, and merchandise inventory to maintain an attractive and well-stocked retail environment.
• Implement price changes, markdowns, and promotional displays as needed.
• Support retail operations during air shows, company events, and other off-site activities.
• Assist with inventory management activities, including cycle counts, quarterly inventories, and year-end inventory audits.
• Perform store opening and closing procedures, including cash handling and reconciliation.
• Prepare daily sales reports and assist with month-end reporting requirements.
• Investigate and resolve cash drawer discrepancies while maintaining accurate transaction records.
• Maintain a clean, organized, and professional retail environment that reflects the Cirrus brand.

Skills

Customer service

Cash handling

Merchandise knowledge

Multitasking

Team collaboration

Communication

Microsoft Office

Education

Bachelor's degree in progress

Tools

POS system

Excel

Word

PowerPoint

Job description

Cirrus Aircraft in Tennessee invites a Retail Intern to join our team. You’ll deliver outstanding customer service in-store and at events, gain exposure to merchandise knowledge across our store and website, and support with graphic design tasks if pursuing that track.

You will process transactions, assist with online orders, stock and merchandise inventory, and participate in seasonal displays and air-show events.