Retail Intern: Customer Experience & Merch Design

Cirrus Aircraft Ltd.; Alcoa (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Cirrus Aircraft Ltd. is seeking a Retail Intern to deliver exceptional customer service, assist with merchandise knowledge, and support in-store and at company events. The role may involve assisting in apparel design ideas for those pursuing graphic design studies, while gaining broad retail experience.

Ideal candidates are current students, in good academic standing, proficient with Microsoft Office, and able to manage multiple tasks with strong communication and organizational skills.

Qualifications

• Current student pursuing a bachelor’s degree in a relevant field.
• Junior or Senior in good academic standing.
• Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Provide outstanding customer service to customers, employees, and visitors in retail store locations and at company events.
• Process sales transactions accurately using the POS system, including cash, credit card, coupon, refund, exchange, and gift certificates.
• Fulfill and process online orders, including domestic and international shipments.
• Assist customers with product selection, merchandise inquiries, and general retail support.
• Receive, stock, organize, and merchandise inventory to maintain a well-stocked retail environment.
• Implement price changes, markdowns, and promotional displays as needed.
• Support retail operations during air shows, company events, and other off-site activities.
• Assist with inventory management activities, including cycle counts, quarterly inventories, and year-end inventories.
• Perform store opening and closing procedures, including cash handling and reconciliation.
• Prepare daily sales reports and assist with month-end reporting requirements.
• Investigate and resolve cash drawer discrepancies while maintaining accurate transaction records.
• Maintain a clean, organized, and professional retail environment that reflects the Cirrus brand.

Skills

Customer service

Communication skills

Time management

Detail oriented

Teamwork

Independent work

Education

Bachelor's degree pursuit

Tools

Microsoft Office Suite

Job description

Cirrus Aircraft Ltd. is seeking a Retail Intern to deliver exceptional customer service, assist with merchandise knowledge, and support in-store and at company events. The role may involve assisting in apparel design ideas for those pursuing graphic design studies, while gaining broad retail experience.

Ideal candidates are current students, in good academic standing, proficient with Microsoft Office, and able to manage multiple tasks with strong communication and organizational skills.