Retail Store Growth Leader

Tailored Brands, Inc.; Hickory (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Tailored Brands, Inc. is seeking a capable retail leader to maximize growth and drive consistent performance across stores. You will develop game plans, oversee staffing, and coach teams to deliver on the customer promise with brand-aligned initiatives.

The role requires guiding store teams, achieving high customer satisfaction, and promoting diversity while operating across multiple sites as needed. Strong communication and leadership are essential to success.

Qualifications

• Minimum 3-years' experience leading, managing, and developing retail teams.
• Creative individual with good judgement and business sense.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proficient in technology systems and video conferencing.

Responsibilities

• Leads store staff to meet sales, service, and operational expectations.
• Delivers an exceptional customer experience and achieves high NPS.
• Manages staffing, scheduling, and store programs per company direction.
• Trains staff on customer service and internal operations.
• Recruits for store roles and promotes inclusivity and diversity.

Skills

Retail leadership

Team development

Sales strategy

Communication

Customer service

Education

High school diploma or GED

Bachelor's degree preferred

Tools

POS system

Microsoft Office

Job description

Tailored Brands, Inc. is seeking a capable retail leader to maximize growth and drive consistent performance across stores. You will develop game plans, oversee staffing, and coach teams to deliver on the customer promise with brand-aligned initiatives.

The role requires guiding store teams, achieving high customer satisfaction, and promoting diversity while operating across multiple sites as needed. Strong communication and leadership are essential to success.