Retail Sales Leader - Training, NPS & Growth

Tailored Brands, Inc.; Duluth (MN); On-site; USD 43,175 - 62,940; Full time

Job summary

Tailored Brands, Inc. in the United States is seeking an experienced leader to drive growth and store performance. You will develop game plans, coach teams, and ensure staffing and operations align with brand standards to deliver an exceptional customer experience.

The role emphasizes building high-performing store teams, recruiting across locations, and maintaining strong communication to maximize sales and service results.

Qualifications

• Minimum 3-years' experience leading, managing, and developing retail teams.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.
• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
• You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Responsibilities

• Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
• Drives outreach opportunities and communicates leads to management and outreach teams.
• Ensures store schedule accuracy and staffing to perform initiatives, ship-from-store, and branding programs.
• Trains store staff on internal operations and customer service.
• Leads staff to meet sales, service, and operational expectations.
• Sets performance expectations and coaches the team.
• Communicates priorities and sales-driving information to the staff.
• Guides team to identify and implement changes to improve productivity.
• Recruits for store positions and fosters inclusive environment.
• Ensures customer experience aligns with brand standards and achieves high NPS.

Skills

Retail Leadership

Communication Skills

Training & Development

Organizational Skills

Problem-Solving

Customer Service

Technology Proficiency

POS System

Multi-store / Multi-brand

Tools

Microsoft Office

Video Conferencing

Job description

Tailored Brands, Inc. in the United States is seeking an experienced leader to drive growth and store performance. You will develop game plans, coach teams, and ensure staffing and operations align with brand standards to deliver an exceptional customer experience.

The role emphasizes building high-performing store teams, recruiting across locations, and maintaining strong communication to maximize sales and service results.