Retail Store GM: Growth, Ops & People Leader

Gap Inc; Mountain View (CA); On-site; USD 75,000 - 110,000; Full time

Job summary

Gap Inc. in Mountain View is seeking a General Manager to lead a store team and deliver a profitable business plan.

You’ll translate brand vision into a best-in-class customer experience, drive sales growth, manage merchandising, product operations and talent development, and coach your team to achieve KPIs. The role emphasizes building productive teams, implementing SOPs, and promoting Omni-channel frictionless service while ensuring compliance and community involvement.

Qualifications

• 3-5 years of retail leadership experience.
• Strong communication with customers and employees.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to travel as required.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions to drive KPIs in collaboration with leadership.
• Drive profitable sales through forecasting and scheduling.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties.
• Represents the brand and understands the competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Retail leadership

Communication

Forecasting

Team development

Budget management

Education

College degree or equivalent

Job description

Gap Inc. in Mountain View is seeking a General Manager to lead a store team and deliver a profitable business plan.

You’ll translate brand vision into a best-in-class customer experience, drive sales growth, manage merchandising, product operations and talent development, and coach your team to achieve KPIs. The role emphasizes building productive teams, implementing SOPs, and promoting Omni-channel frictionless service while ensuring compliance and community involvement.