Retail Store General Manager - Profit & People Leader

Gap Inc.; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

Gap Inc. seeks a General Manager to lead a store team, delivering a profitable business plan and best-in-class customer experience. You translate brand vision into daily store life across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach, forecast, manage budgets, build capable teams, and ensure compliance to drive growth and loyalty in a competitive retail environment.

Qualifications

• 3–5 years of retail leadership experience.
• College degree or equivalent experience preferred.
• Ability to travel and work a flexible schedule.

Responsibilities

• Analyze results and identify opportunities to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget to support the P&L.
• Build productive teams through sourcing and development.
• Coach team performance and provide feedback.
• Lead SOP implementation and initiatives.
• Create an inclusive environment.
• Deliver a frictionless Omni-channel customer experience.
• Ensure compliance standards are met.

Skills

Retail leadership

Communication

Time management

Planning and prioritization

Customer focus

Education

College degree or equivalent experience

Job description

Gap Inc. seeks a General Manager to lead a store team, delivering a profitable business plan and best-in-class customer experience. You translate brand vision into daily store life across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach, forecast, manage budgets, build capable teams, and ensure compliance to drive growth and loyalty in a competitive retail environment.