Retail Store General Manager: Lead Teams, Grow Profits

Gap Inc; New York (NY); On-site; USD 110,000 - 180,000; Full time

Job summary

Gap Inc. in New York, NY is seeking a General Manager to lead a store team and deliver a profitable business plan that aligns with the brand vision.

You will drive sales growth through Customer Operations, Merchandising, Product Operations, and talent development to provide a best-in-class customer experience. You will coach the team, forecast and schedule, manage the store budget, and ensure compliance with SOPs while fostering an inclusive environment.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to communicate effectively with customers and employees.

Responsibilities

• Analyzes results, identifies opportunities with leadership to drive KPIs.
• Forecasts and schedules to drive profitable sales.
• Manages store budget for daily operations in support of the P&L.
• Builds highly productive teams through sourcing, selecting and developing people.
• Accounts for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of SOPs and initiatives.
• Creates an inclusive environment.
• Implements action plans to maximize efficiencies and productivity.
• Performs Service Leader duties.
• Represents the brand and analyzes competitors.
• Promotes community involvement.
• Leverages OMNI to deliver a frictionless customer experience.
• Ensures all compliance standards are met.

Skills

Retail leadership

Team leadership

Customer service

Communication

Forecasting

Budget management

Education

College degree

Job description

Gap Inc. in New York, NY is seeking a General Manager to lead a store team and deliver a profitable business plan that aligns with the brand vision.

You will drive sales growth through Customer Operations, Merchandising, Product Operations, and talent development to provide a best-in-class customer experience. You will coach the team, forecast and schedule, manage the store budget, and ensure compliance with SOPs while fostering an inclusive environment.