Retail Store General Manager: Growth & Experience Leader

Gap Inc; Santa Rosa (CA); On-site; USD 65,000 - 110,000; Full time

Job summary

Gap Inc. in Santa Rosa, CA is seeking a General Manager to lead a store team and deliver a profitable business plan. You will drive sales growth through all store operations and ensure a best-in-class customer experience aligned with the brand vision.

You will coach and develop talent, manage scheduling and forecasting, and lead the implementation of standard operating procedures. A strong focus on inclusivity, results, and community involvement is required, with flexible scheduling including

Qualifications

• 3–5 years of retail leadership experience.
• College degree preferred.
• Experience managing budgets and schedules.

Responsibilities

• Lead store team to deliver a profitable plan and meet key metrics.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget in support of the P&L.
• Build productive teams through sourcing, selecting and developing people.
• Coach and provide feedback to sustain performance.
• Implement SOPs and initiatives to improve operations.
• Foster an inclusive store environment and customer experience.
• Represent the brand and monitor competitive activity.
• Support community involvement and omni-channel initiatives.

Skills

Leadership

Communication

People management

Forecasting

Education

Bachelor's degree or equivalent

Job description

Gap Inc. in Santa Rosa, CA is seeking a General Manager to lead a store team and deliver a profitable business plan. You will drive sales growth through all store operations and ensure a best-in-class customer experience aligned with the brand vision.

You will coach and develop talent, manage scheduling and forecasting, and lead the implementation of standard operating procedures. A strong focus on inclusivity, results, and community involvement is required, with flexible scheduling including