Retail Store Cleanliness & Customer Service Associate

Michaels Stores; North Carolina; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

401(k) with employer match

Medical, dental, vision coverage

Job summary

Michaels Stores in the United States seeks a Store Associate focused on maintaining a high standard of store cleanliness and appearance while delivering friendly customer service.

You will assist customers, participate in checkout, and engage with rewards programs. Additional duties include supporting BOPIS/SFS, stocking, planograms, shrink/safety programs, and following SOPs to uphold company standards.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain store cleanliness and recovery standards to deliver our Brand Promises.
• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on Benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in truck unloading, stocking, and planogram (POGs) processes.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies and standards.

Skills

Retail experience

Cleaning experience

Job description

Michaels Stores in the United States seeks a Store Associate focused on maintaining a high standard of store cleanliness and appearance while delivering friendly customer service.

You will assist customers, participate in checkout, and engage with rewards programs. Additional duties include supporting BOPIS/SFS, stocking, planograms, shrink/safety programs, and following SOPs to uphold company standards.