Retail Store Assistant Manager – Lead, Grow & Train

AT&T; Phoenix (AZ); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee Discounts

Job summary

AT&T is seeking an Assistant Retail Store Manager to partner with the store manager in daily store operations in Phoenix. You will help with merchandising, product launches and driving sales to deliver an outstanding customer experience across AT&T’s services and devices.

You will lead and coach a team of retail sales consultants, coordinating promotions and events while focusing on achieving sales targets and service excellence. A strong leadership and communication background is essential.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• The ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily operation of a retail store with the store manager.
• Assist with merchandising and product launches to meet sales objectives.
• Lead and coach a team of retail sales consultants to achieve sales and service goals.
• Coordinate outreach and promotional activities, including off-site events.

Skills

Excellent communication

Leadership

Sales experience

Customer experience

Stakeholder collaboration

Industry knowledge: telecommunications

Job description

AT&T is seeking an Assistant Retail Store Manager to partner with the store manager in daily store operations in Phoenix. You will help with merchandising, product launches and driving sales to deliver an outstanding customer experience across AT&T’s services and devices.

You will lead and coach a team of retail sales consultants, coordinating promotions and events while focusing on achieving sales targets and service excellence. A strong leadership and communication background is essential.