Retail Store Manager: Lead Sales & Customer Experience

AT&T; Phoenix (AZ); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) plan

Tuition reimbursement

Paid time off

Paid parental leave

Caregiver leave

Adoption reimbursement

Disability benefits

Life and AD&D insurance

Employee discounts

Job summary

AT&T in Phoenix is seeking a Store Manager-2 Regular to lead daily store operations and coach a team of retail sales consultants. You will partner with a store manager to drive merchandising, product launches, and exceptional customer experiences.

The role emphasizes leadership, strong communication, planning and analytics, and collaboration with stakeholders. Salary ranges from $55,000 to $82,600 plus commission, with comprehensive benefits and paid training.

Qualifications

• Excellent communication and leadership abilities.
• Three or more years of sales and/or customer experience in telecommunications or related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee daily operation of the retail store alongside a store manager.
• Assist with merchandising and product launches to meet sales objectives.
• Ensure customers experience best-in-class service and products.
• Lead outreach and promotional activities, including off-site events.
• Coach a team of retail sales consultants to achieve sales and service goals.

Skills

Communication

Leadership

Sales experience

Management

Planning

Analytics

Problem solving

Wireless knowledge

Stakeholder collaboration

Job description

AT&T in Phoenix is seeking a Store Manager-2 Regular to lead daily store operations and coach a team of retail sales consultants. You will partner with a store manager to drive merchandising, product launches, and exceptional customer experiences.

The role emphasizes leadership, strong communication, planning and analytics, and collaboration with stakeholders. Salary ranges from $55,000 to $82,600 plus commission, with comprehensive benefits and paid training.