Retail Store Assistant Manager

Pendleton Woolen Mills (retail); Fort Worth (TX); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

50% employee discount

Benefits with 401k match

Growth opportunities

Collaborative team environment

Résumé du poste

Pendleton Woolen Mills is seeking a professional and dynamic full-time Assistant Manager for the Fort Worth, TX location. The role requires flexibility for holidays, nights, and weekends and a complete resume with application.

The ideal candidate will lead a sales-driven team, uphold PWM policies, and drive store performance while delivering excellent customer service. Benefits include growth opportunities and a collaborative work environment.

Qualifications

• 5+ years of retail sales and customer service experience, including at least 2 years of store supervision.
• 2 years of higher education or equivalent training preferred, not required.
• Must have strong verbal and written communication skills.
• Must be self-motivated and able to work with minimal supervision.

Responsabilités

• Deliver and ensure compliance with all PWM sales and operating policies.
• Lead by example to achieve sales and profitability through service, expense control, presentation, and inventory management.
• Collaborate with the store manager to develop business and marketing strategies to increase store sales.
• Provide leadership, training and development; retain and coach sales staff.
• Contribute to expense control, loss prevention and adherence to budgets.
• Communicate clearly with the Store Manager, Area Manager, and other departments about store performance.
• Ensure compliance with company policies and procedures by the store team.
• Perform other tasks as assigned.

Connaissances

Verbal communication

Written communication

Leadership

Problem solving

Self-motivation

Formation

Higher education or equivalent training

Outils

Microsoft Office (Excel, Publisher, Word)

Retail inventory software

POS systems

Description du poste

We own a wonderful story, one that our Pendleton Ambassadors should always be telling, where the customer and the product come together. Our Pendleton Ambassadors are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. A curious, enthusiastic attitude and brand knowledge of the company's values are crucial to success. Superior training in our company's rich history and products will inspire excitement, loyalty and positivity.

Become a Pendleton Ambassador and bring your passionate attitude to help us connect generations. We are currently seeking a professional and dynamic full-time Assistant Manager for our Ft. Worth, TX location. Applicants must be flexible to work varying schedules: holidays, nights, and/or weekends. Please be sure to include a complete resume when applying.

Why You'll Love Working Here:

• Generous employee discount (50% off products!)
• Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees)
• A collaborative team environment where your ideas are valued
• Opportunities for professional growth and leadership development

Job Description:

• Deliver and expect compliance of all PWM required sales and operational policies and initiatives.
• Support the company expectation and lead by example to achieve sales and profitability through sales generation, customer service, expense control, visual presentation, and inventory management.
• Partner with store manager to develop business and marketing strategies to increase store sales and profitability.
• Provide leadership, training and development; retain strong sales teams, provide positive feedback and coaching, redirect, retrain and manage performance.
• Contributes to control expenses through promotional and pricing compliance, loss prevention, employee retention and following general store expense budgets.
• Consistent written and verbal communication with Store Manager and Area Manager and other departmental groups as needed regarding stores performance.
• Complies with all company policies and procedures and ensures store team is compliant.
• Other tasks as assigned.

Job Expectations:

• Effective verbal and written communication skills.
• Support store manager in effectively plan, organize, delegate, evaluate and provide feedback.
• Effective problem solving skills.
• Meets deadlines when manager is not present.
• Understands and drives store statistical performance including, but not limited to, UPT, ADS, conversion within store.
• Proven ability to communicate effectively with store employees, management and customers. Excellent listening and writing skills.
• Strong leadership skills. Maintain calm and poised in stressful situations. Know when to partner for support.
• Solution orientated, bringing challenges to a positive conclusion. Identify root causes, and partner with store manager to find solutions.

Job Qualifications:

• 5 years retail sales and customer service experience including a minimum of 2 years store supervision
• 2 years of higher education or equivalent training preferred, not required
• Must practice effective verbal and written communication skills
• Must be self-motivated and able to work with minimal supervision

System Qualifications:

• Microsoft office including excel, publisher and word
• Retail inventory software and order processing systems
• Understand the POS system and other software used by the stores

Physical Requirements and Working Environment:

• Flexible schedule with nights and weekend shifts per scheduling guidelines.
• Ability to communicate in fast and ever-changing environment.
• Physical dexterity and stamina to reach and lift to complete visual presentations and/or store set up.
• Ability to lift up to 40lbs.
• Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.