Retail Sales Associate

Pendleton Woolen Mills (retail); Pendleton (OR); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Generous employee discount (50% off Pendleton products!)

Medical, dental, vision benefits

401(k) with company match

Opportunities for growth and development

Job summary

Pendleton Woolen Mills in Pendleton, OR is looking for a part-time Retail Sales Associate to provide exceptional customer service while supporting the store team. You will help drive sales through effective product knowledge and engagement, reflecting our core values of connection and authenticity.

As a part-time employee (24 hours/week), you will contribute to maintaining visual standards and assist customers in finding quality solutions for their needs. This role offers flexible hours, competitive pay, and extensive benefits for eligible staff.

Qualifications

• Minimum 2 years of retail or customer service experience required.
• Must possess strong communication skills and a positive attitude.
• Willingness to learn and be part of a team.

Responsibilities

• Deliver exceptional customer service reflecting Pendleton brand.
• Assist in visual merchandising and store presentation.
• Process sales transactions accurately using the POS system.

Skills

2+ years of retail or customer service experience

Strong communication skills

Positive, team-first attitude

Tech-comfortable

Flexible schedule

Job description

Position Summary: The Retail Sales Associate supports the store team with driving sales and providing exceptional customer service. Essential Functions of the Job: Support the company expectation and achieve sales and profitability through driving product knowledge, exceptional

Where Craft Meets Connection-Create Memorable Moments. Start Your Career Today

At Pendleton, we take pride in our legacy. With over 150 years of craftsmanship and quality woven into everything we do. Our retail team members are at the heart of our customer experience. As a Retail Sales Associate, you'll help connect people to products that enrich lives and create lasting memories. We're more than just a store-we value connection, authenticity, and warm, meaningful interactions in every customer and team experience.

We are currently seeking a professional and engaging part-time Retail Sales Associate (24 hours/week) for our store in Pendleton, OR.

Why You'll Love Working Here

• Flexible work hours
• Generous employee discount (50% off Pendleton products!)
• Competitive compensation with paid time off (for eligible employees)
• Medical, dental, vision benefits and 401(k) with company match (for eligible employees)
• Collaborative team environment where your voice matters
• Opportunities for growth and development

What You'll Do

• Deliver exceptional customer service that reflects the Pendleton brand and values
• Build product knowledge to help customers find quality solutions that fit their lifestyle
• Assist in maintaining visual merchandising and store presentation standards
• Perform opening and closing responsibilities as needed
• Accurately process sales transactions using our POS system
• Support inventory processes and help ensure stock accuracy
• Communicate effectively with your team and management to meet store goals
• Contribute to a clean, organized, and welcoming store environment

What We're Looking For

• 2+ years of retail or customer service experience
• Strong communication skills and a passion for people
• Positive, team-first attitude with a willingness to learn
• Tech-comfortable: able to navigate POS systems and store tools
• Flexible schedule, including availability for weekends, holidays, and evenings
• Comfortable with the physical demands of the role (standing/walking, lifting up to 40 lbs, occasional ladder use)

About Pendleton

We're a heritage brand with a modern mission-crafting products with integrity, quality, and timeless style. As a Pendleton team member, you'll help continue a story that spans generations.

We offer flexible work hours and provide Medical, Dental, and Vision benefits for eligible employees. Our team members also enjoy a generous employee discount, a 401(k) plan with company match, and competitive compensation that includes paid time off. Additionally, we are committed to supporting growth and development opportunities to help our employees advance in their careers.

We're proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.

customer service, and sales. Maintain store housekeeping and product merchandising recovery expectations. Monitors store email and reacts to business critical directives. Encourage positive selling and customer service behaviors. Consistent written and verbal communication with store team. Complies with all company policies and procedures. Completes sales transactions with efficiency from end to end. Escalate store issues in a timely manner. Other tasks as assigned. Revised June, 2022