Retail Store Assistant Manager

Pendleton Woolen Mills; Fort Worth (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

50% employee discount

401k company match

Paid time off

Benefits

Job summary

Pendleton Woolen Mills in Fort Worth, TX seeks a professional and dynamic full-time Assistant Manager. You will lead by example, drive sales, manage staff performance, and ensure adherence to store policies while delivering exceptional customer service.

Join a team focused on growth, training, and collaboration with opportunities to develop leadership. Flexible scheduling including nights and weekends is required.

Qualifications

• 5 years retail sales and customer service experience including a minimum of 2 years store supervision.
• 2 years of higher education or equivalent training preferred, not required.
• Must practice effective verbal and written communication skills.
• Must be self-motivated and able to work with minimal supervision.

Responsibilities

• Deliver and ensure compliance with all PWM sales and operational policies.
• Lead by example to achieve sales and profitability through sales generation and customer service.
• Partner with store manager to develop business and marketing strategies to increase store sales.
• Provide leadership, training and development; retain strong sales teams and coach performance.
• Control expenses through promotions, pricing, loss prevention and budgeting.
• Communicate with Store Manager and Area Manager regarding store performance.
• Ensure compliance with company policies and procedures.

Skills

Retail sales

Customer service

Leadership

Communication

Education

Two years college or equivalent

Tools

Microsoft Office

POS systems

Retail inventory software

Job description

We own a wonderful story, one that our Pendleton Ambassadors should always be telling, where the customer and the product come together. Our Pendleton Ambassadors are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. A curious, enthusiastic attitude and brand knowledge of the company's values are crucial to success. Superior training in our company's rich history and products will inspire excitement, loyalty and positivity.

Become a Pendleton Ambassador and bring your passionate attitude to help us connect generations. We are currently seeking a professional and dynamicfull-time Assistant Manager for our Ft. Worth, TX location. Applicants must be flexible to work varying schedules: holidays, nights, and/or weekends. Please be sure to include a complete resume when applying.

Why You’ll Love Working Here:

• Generous employee discount (50% off products!)
• Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees)
• A collaborative team environment where your ideas are valued
• Opportunities for professional growth and leadership development

Job Description:

• Deliver and expect compliance of all PWM required sales and operational policies and initiatives.
• Support the company expectation and lead by example to achieve sales and profitability through sales generation, customer service, expense control, visual presentation, and inventory management.
• Partner with store manager to develop business and marketing strategies to increase store sales and profitability.
• Provide leadership, training and development; retain strong sales teams, provide positive feedback and coaching, redirect, retrain and manage performance.
• Contributes to control expenses through promotional and pricing compliance, loss prevention, employee retention and following general store expense budgets.
• Consistent written and verbal communication with Store Manager and Area Manager and other departmental groups as needed regarding stores performance.
• Complies with all company policies and procedures and ensures store team is compliant.
• Other tasks as assigned.

Job Expectations:

• Effective verbal and written communication skills.
• Support store manager in effectively plan, organize, delegate, evaluate and provide feedback.
• Meets deadlines when manager is not present.
• Understands and drives store statistical performance including, but not limited to, UPT, ADS, conversion within store.
• Proven ability to communicate effectively with store employees, management and customers. Excellent listening and writing skills.
• Strong leadership skills. Maintain calm and poised in stressful situations. Know when to partner for support.
• Solution orientated, bringing challenges to a positive conclusion. Identify root causes, and partner with store manager to find solutions.

Job Qualifications:

• 5 years retail sales and customer service experience including a minimum of 2 years store supervision
• 2 years of higher education or equivalent training preferred, not required
• Must practice effective verbal and written communication skills
• Must be self-motivated and able to work with minimal supervision

System Qualifications:

• Microsoft office including excel, publisher and word
• Retail inventory software and order processing systems
• Understand the POS system and other software used by the stores

Physical Requirements and Working Environment:

• Flexible schedule with nights and weekend shifts per scheduling guidelines.
• Ability to communicate in fast and ever-changing environment.
• Physical dexterity and stamina to reach and lift to complete visual presentations and/or store set up.
• Ability to lift up to 40lbs.
• Reaching arms over head, ladder use, computer operation, continuous standing and walking, hand coordination, telephone use, speaking, reading, writing.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status.