Retail Stockroom Supervisor

PUMA North America, Inc.; Orlando (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and vibrant team at a leading sports brand where you will play a crucial role in delivering exceptional customer experiences. In this customer service-focused position, you will help drive sales and profitability while supporting a high-performing team. Your contributions will ensure the store meets its goals through effective planning and excellent service. This is an exciting opportunity to grow within a fast-paced retail environment, where your passion for sports and customer service will shine. If you thrive in a collaborative atmosphere and are ready to make an impact, we want to hear from you!

Qualifications

• 1-2 years of experience in customer service-focused retail, preferably in apparel or footwear.
• Proven ability to exceed sales goals and present information to large groups.

Responsibilities

• Ensure high standards of customer experience and achieve sales goals.
• Assist with recruitment, training, and development of employees.

Skills

Customer Service

Sales

Communication Skills

Teamwork

Basic Computer Skills

Tools

MS Office

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.

• Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.

• Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning of high-performing, results-driven employees.

• Manage payroll control and service-driven scheduling to maintain a profitable location while delivering excellent customer service.

• Communicate merchandise opportunities to the Store and/or Assistant Store Manager.

• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.

• Maintain a safe, healthy, and compliant working and shopping environment.

• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

• 1-2 years of experience in a customer service-focused retail environment, preferably in apparel or footwear.

• Proven ability to exceed sales goals and reason through complex issues; capable of presenting information to large groups.

• Strong team player with excellent communication skills.

• Quick learner with basic computer skills, including MS Office programs.

• Ability to lift/carry and push/pull up to 30 pounds regularly.

OUR VALUES

SPEED & SPIRIT define us: BE DRIVEN in performance, BE VIBRANT in legacy, BE TOGETHER in team spirit, and BE YOU to showcase individual talent and experience.

Applying for a job at PUMA is easy. Click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. For more information, contact us at: [e-mail]