Retail Stocking & Customer Care Associate

The TJX Companies, Inc.; Durham (NC); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid holidays/vacation

Paid parental leave

Life insurance

Disability insurance

Job summary

The TJ Maxx store in Durham, NC is seeking team members to deliver a highly satisfying customer experience across busy retail environments. You will engage with customers, promote loyalty programs, and maintain a clean, organized store while supporting store operations and safety standards.

Ideal candidates have strong communication skills, are flexible, detail-oriented, and capable of multi-tasking in a fast-paced setting.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Processes and prepares merchandise for the sales floor following procedures.
• Participates in store recovery and maintains store cleanliness.
• Adheres to labor laws, policies, and procedures.
• Supports shrink reduction goals and safety initiatives.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

The TJ Maxx store in Durham, NC is seeking team members to deliver a highly satisfying customer experience across busy retail environments. You will engage with customers, promote loyalty programs, and maintain a clean, organized store while supporting store operations and safety standards.

Ideal candidates have strong communication skills, are flexible, detail-oriented, and capable of multi-tasking in a fast-paced setting.