Retail Stock & Customer Experience Associate

The TJX Companies, Inc.; Garner (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health, dental, and vision coverage

Job summary

The TJX Companies, Inc. in Garner, NC (USA) is seeking to grow your career as a store associate. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment across TJ Maxx stores and related banners.

You’ll model customer experience standards, promote credit and loyalty programs, and help ensure merchandising and safety procedures are followed. A flexible schedule and strong communication skills are essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multitasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Flexibility

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Garner, NC (USA) is seeking to grow your career as a store associate. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment across TJ Maxx stores and related banners.

You’ll model customer experience standards, promote credit and loyalty programs, and help ensure merchandising and safety procedures are followed. A flexible schedule and strong communication skills are essential.