Retail Stocker & Customer Service Pro

Michaels; Holly Springs (NC); Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels is hiring a part-time Retail Stocker in Holly Springs, NC. You will help customers find products, provide a fast checkout experience, and support in-store operations from stocking to planograms.

The role involves unloading trucks, maintaining shelves, and engaging customers about rewards programs. Ideal candidates have retail or customer service experience, enjoy helping shoppers, and are comfortable with early mornings, nights, or weekends as needed.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and locate items they’re seeking.
• Provide a fast, friendly checkout experience and perform cash handling to standards.
• Assist with Omni-channel processes, including Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unloading, stocking, planograms (POGs), and store recovery to maintain in-stock shelves.
• Support shrink and safety programs and adhere to SOPs and company policies.

Skills

Retail experience

Customer service

Job description

Michaels is hiring a part-time Retail Stocker in Holly Springs, NC. You will help customers find products, provide a fast checkout experience, and support in-store operations from stocking to planograms.

The role involves unloading trucks, maintaining shelves, and engaging customers about rewards programs. Ideal candidates have retail or customer service experience, enjoy helping shoppers, and are comfortable with early mornings, nights, or weekends as needed.