Retail Stock & Service Specialist

Michaels of Canada; West Deptford Township (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Job summary

The Michaels Companies Inc. is seeking a Store Associate in New Jersey to help customers, process transactions at the checkout, and support store operations. You will assist shoppers in locating products, explain promotions, and participate in in-store projects such as restocking and planogram maintenance.

The role involves standing for long periods, lifting boxes, and working nights/weekends. A positive, helpful attitude and basic math skills are required.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards and private label credit card enrollments
• Educate customers on VOC survey
• Assist with omni-channel processes including BOPIS and SFS
• Participate in truck unload, stocking, and planogram processes
• Maintain in-stock store and conduct merchandise recovery
• Support shrink and safety programs
• Follow SOPs and company policies

Skills

Retail experience

Customer service

Job description

The Michaels Companies Inc. is seeking a Store Associate in New Jersey to help customers, process transactions at the checkout, and support store operations. You will assist shoppers in locating products, explain promotions, and participate in in-store projects such as restocking and planogram maintenance.

The role involves standing for long periods, lifting boxes, and working nights/weekends. A positive, helpful attitude and basic math skills are required.