Early Morning Stocking & Customer Service Associate

Michaels

West Deptford Township (NJ)

Sur place

USD 22 000 - 25 000

Plein temps

Il y a 5 jours
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Avantages offerts par ce poste

Employee discounts
401(k) with employer match
Medical, dental, and vision coverage

Résumé du poste

Michaels in Deptford, NJ is hiring for a Store Associate to help customers find products and ring up purchases. You will support truck unloads, stocking, and maintaining well-merchandised, in-stock shelves while promoting the Rewards program and Private Label Credit Cards.

Responsibilities include assisting with BOPIS/SFS, following SOPs, and upholding safety and shrink control. Flexible, capable of standing long hours and working nights/weekends as needed.

Qualifications

  • Retail and/or customer service experience preferred.

Responsabilités

  • Help customers shop, locate products, and provide them with solutions.
  • Provide a fast and friendly checkout experience; execute cash handling to standards.
  • Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
  • Educate customers on the Voice of Customer (VOC) survey.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
  • Participate in the truck unload, stocking, and planogram (POGs) processes.
  • Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store.
  • Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
  • Support shrink and safety programs.

Connaissances

Retail and/or customer service

Description du poste

Michaels in Deptford, NJ is hiring for a Store Associate to help customers find products and ring up purchases. You will support truck unloads, stocking, and maintaining well-merchandised, in-stock shelves while promoting the Rewards program and Private Label Credit Cards.

Responsibilities include assisting with BOPIS/SFS, following SOPs, and upholding safety and shrink control. Flexible, capable of standing long hours and working nights/weekends as needed.

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