Retail Stock & Customer Service Associate

The TJX Companies, Inc.; New Lenox (IL); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Health benefits

Bereavement benefits

Cell phone discounts

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. in New Lenox, IL is seeking an entry-level Retail Associate to deliver a highly satisfying customer experience while supporting daily store operations. You will embody our customer experience principles, maintain cleanliness, and assist in various areas to meet business needs.

You will promote credit and loyalty programs, handle transactions accurately, and help sustain a safe, organized environment. Competitive pay and benefits accompany this role within our TJX family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in New Lenox, IL is seeking an entry-level Retail Associate to deliver a highly satisfying customer experience while supporting daily store operations. You will embody our customer experience principles, maintain cleanliness, and assist in various areas to meet business needs.

You will promote credit and loyalty programs, handle transactions accurately, and help sustain a safe, organized environment. Competitive pay and benefits accompany this role within our TJX family.