Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Pekin (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health/dental/vision insurance

Paid holidays/vacation

Employee assistance program

Scholarship program

Referral bonuses

Discounts on cell phone services

Pet & legal insurance

HSA

Life insurance

Short/long term disability

Adoption assistance

Job summary

The TJX Companies, Inc. in Pekin, IL is seeking a Retail Associate to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment.

You will ring up purchases, promote rewards programs, and support merchandising standards. Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a dynamic retail setting.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Flexibility to work a variable schedule to support business needs.
• Ability to adapt to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Greet and assist customers, ring purchases and returns, and handle cash with accuracy.
• Promote credit and loyalty programs and maintain store standards.
• Keep the sales floor clean, organized, and well-merchandised per procedures.
• Assist in store recovery and stock preparation for the floor.
• Support safety, loss prevention, and compliance with labor laws and policies.

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Teamwork

Job description

The TJX Companies, Inc. in Pekin, IL is seeking a Retail Associate to deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment.

You will ring up purchases, promote rewards programs, and support merchandising standards. Ideal candidates have strong communication skills, attention to detail, and the ability to multitask in a dynamic retail setting.