Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Mount Prospect (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Dental insurance

Vision insurance

Job summary

The TJX Companies, Inc. in Mount Prospect, IL seeks a Customer Service Associate to deliver a high-quality shopping experience. You will engage with customers, maintain store appearance, process purchases, and support loss prevention and safety standards.

Join a team that values diversity, collaboration, and growth. The role offers flexible schedules, a dynamic retail environment, and opportunities to learn across TJ Maxx and sister brands within the TJX family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and processes.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains store cleanliness and organization and supports safety policies.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Mount Prospect, IL seeks a Customer Service Associate to deliver a high-quality shopping experience. You will engage with customers, maintain store appearance, process purchases, and support loss prevention and safety standards.

Join a team that values diversity, collaboration, and growth. The role offers flexible schedules, a dynamic retail environment, and opportunities to learn across TJ Maxx and sister brands within the TJX family.