Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Palatine (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan

Medical, dental & vision benefits

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking team members for our Palatine, IL location, focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean environment, and support store operations while promoting loyalty programs and adhering to policies.

Ideal candidates have strong communication skills, the ability to multitask, and a flexible schedule. Retail experience is helpful, and teamwork is essential to succeed in a dynamic off-price environment.

Qualifications

• Excellent customer service skills essential.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes in direction.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Rings customer purchases/returns and handles transactions per procedures.
• Promotes credit and loyalty programs and supports store procedures and standards.
• Participates in store recovery and maintains cleanliness and organization of the sales floor.
• Performs other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Flexibility

Teamwork

Job description

The TJX Companies, Inc. is seeking team members for our Palatine, IL location, focused on delivering an outstanding customer experience. You will engage with customers, maintain a clean environment, and support store operations while promoting loyalty programs and adhering to policies.

Ideal candidates have strong communication skills, the ability to multitask, and a flexible schedule. Retail experience is helpful, and teamwork is essential to succeed in a dynamic off-price environment.