Flexible Retail Associate - Customer Experience & Discounts

The TJX Companies, Inc.; Homewood (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Homewood, IL is hiring a Retail Associate to deliver a highly satisfactory customer experience, maintain a clean store environment, and support daily operations across departments.

You will engage with customers, promote loyalty programs, process transactions accurately, and collaborate with peers to recover merchandize and uphold merchandising standards. The position offers a starting hourly wage and comprehensive benefits.

Qualifications

• Excellent customer service experience.
• Ability to work a flexible schedule to support store needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards.
• Accurately rings purchases and returns and counts change back to customer according to established operating procedures.
• Prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Excellent customer service

Flexible schedule

Strong communication

Attention to detail

Education

High school diploma or equivalent

Job description

The TJX Companies, Inc. in Homewood, IL is hiring a Retail Associate to deliver a highly satisfactory customer experience, maintain a clean store environment, and support daily operations across departments.

You will engage with customers, promote loyalty programs, process transactions accurately, and collaborate with peers to recover merchandize and uphold merchandising standards. The position offers a starting hourly wage and comprehensive benefits.