Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Lombard (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is hiring for a store associate in Illinois. The role focuses on delivering a superior customer experience, maintaining store standards, and supporting merchandising and cash handling procedures.

You may be cross-trained across store areas to assist as needed. Ideal candidates have strong customer service skills, the ability to multitask, and a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Ring customer purchases/returns accurately and handle money according to procedures.
• Promote credit and loyalty programs and participate in store recovery and safety initiatives.
• Process and prepare merchandise for the sales floor; uphold merchandising standards.
• Support shrink reduction goals and contribute to a positive store culture.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

The TJX Companies, Inc. is hiring for a store associate in Illinois. The role focuses on delivering a superior customer experience, maintaining store standards, and supporting merchandising and cash handling procedures.

You may be cross-trained across store areas to assist as needed. Ideal candidates have strong customer service skills, the ability to multitask, and a flexible schedule to meet business needs.