Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Schaumburg (IL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

credit union

referral bonuses

Job summary

The TJX Companies, Inc. in Schaumburg, IL, is seeking a customer-focused associate to deliver a highly satisfying shopping experience.

You’ll engage with customers, process transactions, handle merchandise, and help maintain a clean, organized store environment. You'll promote credit and loyalty programs, follow loss prevention and safety standards, and collaborate with teammates to support store operations and merchandising.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing store needs.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures

Skills

Customer service

Communication

Organizational skills

multitasking

Flexibility

Retail experience

Job description

The TJX Companies, Inc. in Schaumburg, IL, is seeking a customer-focused associate to deliver a highly satisfying shopping experience.

You’ll engage with customers, process transactions, handle merchandise, and help maintain a clean, organized store environment. You'll promote credit and loyalty programs, follow loss prevention and safety standards, and collaborate with teammates to support store operations and merchandising.