Retail Stock & Customer Service Associate

michaels; Eatontown (NJ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Discounts

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Employee discounts (partner programs)

Job summary

Michaels in Eatontown, NJ is hiring for a store associate. You will deliver friendly customer service, assist shoppers in locating products, and ensure a fast, accurate checkout experience. You’ll unload trucks, stock merchandise, and keep the floor well-presented.

You’ll participate in omnichannel tasks like BOPIS/SFS, enroll customers in rewards, and follow SOPs to maintain a smooth store operation. The role involves standing for long periods in a climate-controlled environment.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop our store.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties to keep the store well-stocked.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Skills

Customer service

Cash handling

Job description

Michaels in Eatontown, NJ is hiring for a store associate. You will deliver friendly customer service, assist shoppers in locating products, and ensure a fast, accurate checkout experience. You’ll unload trucks, stock merchandise, and keep the floor well-presented.

You’ll participate in omnichannel tasks like BOPIS/SFS, enroll customers in rewards, and follow SOPs to maintain a smooth store operation. The role involves standing for long periods in a climate-controlled environment.