Retail Specialist: Lead Team & Customer Experience

NIKE; Tennessee; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Product discounts

Paid time off

401(k) plan

Health Savings Account

Employee Stock Purchase Plan

Tuition Reimbursement

Employee Assistance Program

Job summary

Nike Factory Pigeon Forge in Pigeon Forge, Tennessee, is seeking a Retail Supervisor to lead a fast-paced, high-volume store team. You will guide customer service, train teammates, and help customers find the right products while embodying Nike’s culture and just-do-it attitude.

Join a team that emphasizes bold ideas, collaboration, and delivering a top-notch consumer experience daily in a Nike retail environment.

Qualifications

• 1 year of retail or consumer service experience.
• Ability to work nights, weekends and holidays.
• Must be at least 18 years old.
• Physical ability to stand for extended periods and perform retail tasks.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products to support customer needs.
• Lead by example and deliver service aligned with Nike’s standards.
• Make customers feel welcome and exceed their expectations at every step.
• Operate cash register, shipping/receiving, stock products, and build visual displays.
• Attend store events and engage with the team to drive results.

Skills

Retail experience

Customer service

Cash handling

Tools

POS system

Job description

Nike Factory Pigeon Forge in Pigeon Forge, Tennessee, is seeking a Retail Supervisor to lead a fast-paced, high-volume store team. You will guide customer service, train teammates, and help customers find the right products while embodying Nike’s culture and just-do-it attitude.

Join a team that emphasizes bold ideas, collaboration, and delivering a top-notch consumer experience daily in a Nike retail environment.