Retail Specialist: Grow Sales & Deliver Exceptional Service

JCPenney

Brighton (MI)

On-site

USD 18,942 - 23,680

Part time

14 days+

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Benefits offered by this job

401(k) with Company match
Employee discount
Paid holidays

Job summary

JCPenney is seeking a Specialty Associate in Michigan to greet customers, provide product knowledge, and drive sales while maintaining store standards. You will inform customers about key product attributes, care plans, and available programs, aiming to meet sales goals and service expectations.

The role emphasizes teamwork, flexibility, and adherence to iCAP performance standards, with eligibility for associate discounts, benefits, and a 401(k) plan.

Qualifications

  • Customer service and sales experience preferred.
  • Ability to inform customers about product attributes and care/protection plans.
  • Demonstrates reliability in meetings sales goals and standards.

Responsibilities

  • Greet and assist customers, drive sales, and promote programs (FindMore, credit, rewards, gift cards).
  • Participate in inventory, transfers, and pricing processes to maintain a clean store.
  • Support company standards, safety initiatives, and attendance expectations.

Skills

Customer service
Sales
Teamwork
Communication

Job description

JCPenney is seeking a Specialty Associate in Michigan to greet customers, provide product knowledge, and drive sales while maintaining store standards. You will inform customers about key product attributes, care plans, and available programs, aiming to meet sales goals and service expectations.

The role emphasizes teamwork, flexibility, and adherence to iCAP performance standards, with eligibility for associate discounts, benefits, and a 401(k) plan.

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