Specialty Sales & Service Specialist

JCPenney; Lancaster (Lancaster County); On-site; USD 17,908 - 22,041; Part time

Benefits offered by this job

Associate discount

Medical coverage

Dental coverage

Vision coverage

Life insurance

Paid time off

401(k) with company match

Job summary

JCPenney is seeking a Specialty Associate to deliver outstanding customer service and drive sales through deep product knowledge. You will greet customers, highlight key attributes, promote programs, and work with the team to reach daily sales goals in a fast-paced retail environment.

You will also help with inventory, sign hanging, and ensuring a clean, organized sales floor while upholding safety and shrink controls. This hourly store role offers benefits and discount eligibility.

Qualifications

• Greet and assist customers while meeting sales goals.
• Inform customers about product attributes and protection plans.
• Maintain a clean, organized store environment and pricing accuracy.

Responsibilities

• Customer service & sales: greet customers, suggest products, and promote programs.
• General operations: assist inventory, transfers, returns, and merchandise handling.
• Performance: support safety initiatives and meet company standards.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Attention to detail

Job description

JCPenney is seeking a Specialty Associate to deliver outstanding customer service and drive sales through deep product knowledge. You will greet customers, highlight key attributes, promote programs, and work with the team to reach daily sales goals in a fast-paced retail environment.

You will also help with inventory, sign hanging, and ensuring a clean, organized sales floor while upholding safety and shrink controls. This hourly store role offers benefits and discount eligibility.