Retail Sales & Service Specialist

JCPenney; Traverse City (MI); On-site; USD 19,286 - 23,419; Part time

Benefits offered by this job

Medical/dental/vision

Term life insurance

401(k) with Company match

Paid vacation/holidays

Associate discount

Job summary

JCPenney is seeking a Specialty Associate to drive sales through in-depth product knowledge and a passion for service. The role emphasizes greeting customers, guiding product choices, and promoting credit, rewards, and gift card programs while maintaining store standards.

You'll participate in inventory, pricing, and signing processes, supporting shrink and safety initiatives. The position offers an associate discount and eligibility for paid holidays and benefits where applicable.

Qualifications

• Strong customer service and sales focus to meet goals.
• Ability to inform customers about product attributes and care/protection plans.

Responsibilities

• Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service.
• General Operations - Participates in inventory process and merchandise transfers to keep the store organized.
• Performance Standards - Supports store safety and iCAP program adherence and meets productivity expectations.

Skills

Customer Service

Sales

Product Knowledge

Team Collaboration

Communication

Job description

JCPenney is seeking a Specialty Associate to drive sales through in-depth product knowledge and a passion for service. The role emphasizes greeting customers, guiding product choices, and promoting credit, rewards, and gift card programs while maintaining store standards.

You'll participate in inventory, pricing, and signing processes, supporting shrink and safety initiatives. The position offers an associate discount and eligibility for paid holidays and benefits where applicable.