Retail Sales & Service Specialist

JCPenney; Ann Arbor (MI); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

401(k) match

Employee discount

Job summary

JCPenney in Ann Arbor is seeking a Specialty Associate to boost profitable sales through in-depth product knowledge and a passion for service. You’ll greet customers, help them find items, explain care plans, and suggest additional products to meet sales goals.

You’ll participate in inventory and store operations, maintain a clean selling floor, and support safety and shrink initiatives. The role emphasizes teamwork, accountability, and a proactive approach to delivering outstanding customer

Qualifications

• Customer service experience and ability to assist customers effectively.
• Strong sales mindset with goal-oriented approach.
• Ability to work well in a team and communicate clearly.

Responsibilities

• Greet customers, help locate products, and explain features and care plans.
• Promote additional products and assist with credit, rewards, and gift cards.
• Participate in inventory, pricing, signing, and store operations.

Skills

Customer service

Sales

Teamwork

Job description

JCPenney in Ann Arbor is seeking a Specialty Associate to boost profitable sales through in-depth product knowledge and a passion for service. You’ll greet customers, help them find items, explain care plans, and suggest additional products to meet sales goals.

You’ll participate in inventory and store operations, maintain a clean selling floor, and support safety and shrink initiatives. The role emphasizes teamwork, accountability, and a proactive approach to delivering outstanding customer