Retail Solutions Deployment Engineer

Toshiba Global Commerce Solutions

Durham (NC)

On-site

USD 90,000 - 130,000

Full time

12 days ago
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Benefits offered by this job

Health coverage
Employee assistance
401(k) with company match
Life insurance
Pet Insurance
Employee discounts
Paid holidays/vacation & sick days

Job summary

Toshiba Global Commerce Solutions in Research Triangle Park, NC seeks a Retail Technical Operations (RTO) Engineer to deploy, integrate, and support Toshiba retail solutions across customer environments. The RTO Engineer combines platform expertise, deployment experience, troubleshooting, and strong customer engagement to ensure scalable, high‑quality outcomes.

The role collaborates with Product Engineering, deployment teams, and support to drive go‑live activities and continuous improvement of

Qualifications

  • Experience supporting enterprise software deployments.
  • Knowledge of deployment methodologies and production support.
  • Strong troubleshooting and root-cause analysis skills.
  • Ability to document findings clearly.

Responsibilities

  • Assess customer environments for implementation readiness.
  • Review infrastructure, networking, hardware, software, and dependencies.
  • Conduct network readiness assessments and architecture validation.
  • Validate hardware and software configurations and releases.
  • Provide technical guidance and engineering support during implementations.
  • Deploy and configure retail platforms and infrastructure components.
  • Troubleshoot deployment-related issues and ensure successful implementation.
  • Lead or participate in readiness workshops and go-live activities.

Skills

Enterprise deployments
Troubleshooting
Networking concepts
Customer engagement
Documentation
Change management

Job description

Toshiba Global Commerce Solutions in Research Triangle Park, NC seeks a Retail Technical Operations (RTO) Engineer to deploy, integrate, and support Toshiba retail solutions across customer environments. The RTO Engineer combines platform expertise, deployment experience, troubleshooting, and strong customer engagement to ensure scalable, high‑quality outcomes.

The role collaborates with Product Engineering, deployment teams, and support to drive go‑live activities and continuous improvement of

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