Retail Shortage Control Specialist

Burlington Stores; Port Reading (NJ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Job summary

Burlington Stores in Woodbridge, NJ seeks a part-time Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, and report theft while supporting store leadership with shortage-reduction programs.

The role emphasizes eye contact, confident interaction, and adherence to safety standards across all store areas. Flexible hours include nights, weekends, and holidays; part-time benefits may apply.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand at the front of the store, remaining vigilant and aware of surroundings.
• Greet every customer entering or exiting with a warm smile and a loud, friendly greeting.
• Create a secure environment and reduce opportunities for theft.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.

Skills

Customer service

Communication

Leadership

Asset Protection

Loss Prevention

Operations

Job description

Burlington Stores in Woodbridge, NJ seeks a part-time Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, and report theft while supporting store leadership with shortage-reduction programs.

The role emphasizes eye contact, confident interaction, and adherence to safety standards across all store areas. Flexible hours include nights, weekends, and holidays; part-time benefits may apply.