Retail Shipping & Customer Service Specialist

The UPS Store #6028; Warrenton (VA); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

The UPS Store #6028 in Warrenton, VA is seeking a Center Associate to deliver world-class customer service by receiving and processing packages and operating copiers, fax machines, binding equipment, laminating machines, and POS devices for retail customers.

The ideal candidate has retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and professional demeanor, and a fast-learning mindset to master all aspects of the business quickly.

Competenze

• High school diploma or GED required.
• Retail or customer service experience preferred.
• Strong computer skills including MS Office and internet.
• Excellent verbal and written communication.
• Prompt, reliable and responsible.
• Able to lift 40+ pounds.

Mansioni

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Conoscenze

Customer service

Communication skills

Computer skills

Phone skills

Math skills

Attention to detail

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Adobe Suite

Descrizione del lavoro

The UPS Store #6028 in Warrenton, VA is seeking a Center Associate to deliver world-class customer service by receiving and processing packages and operating copiers, fax machines, binding equipment, laminating machines, and POS devices for retail customers.

The ideal candidate has retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and professional demeanor, and a fast-learning mindset to master all aspects of the business quickly.