Retail Shift Supervisor: Patient Experience Focus

Trulieve, Inc.; Florida; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Job summary

Trulieve, Inc. in Florida is hiring a Shift Supervisor - Full Time to support the General Manager and lead store staff.

You will help achieve key performance metrics and ensure efficient daily operations while maintaining regulatory compliance and outstanding customer service. Must have prior cash handling and retail or customer service experience, with strong interpersonal skills and the ability to communicate in English.

Qualifications

• High school diploma required.
• Prior management experience, preferably in retail or customer service.
• Must have prior cash handling experience.
• Ability to communicate in conversational English with customers and staff.

Responsibilities

• Assist the General Manager with store leadership and supervision.
• Maintain brand standards and visual merchandising.
• Ensure regulatory compliance with state regulations.
• Coach and train the team to meet service standards.
• Monitor and maintain store inventory.
• Handle patient issues and escalations.
• Maintain confidentiality and compliance.
• Perform tasks assigned by management.

Skills

Cash handling

Customer service

Interpersonal skills

English communication

Education

High School Diploma

Job description

Trulieve, Inc. in Florida is hiring a Shift Supervisor - Full Time to support the General Manager and lead store staff.

You will help achieve key performance metrics and ensure efficient daily operations while maintaining regulatory compliance and outstanding customer service. Must have prior cash handling and retail or customer service experience, with strong interpersonal skills and the ability to communicate in English.