Retail Shift Supervisor - Lead Store Operations & Training

EmergencyMD; Punta Gorda (FL); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO) and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Shift Supervisor to activelySupport store operations by guiding team members, maintaining merchandise and production standards, and ensuring tasks are completed accurately and on time.

The role partners with the Store Manager to oversee daily workflow, train staff on procedures, and support sales and production goals. Ideal candidates are confident directing others and capable of decision-making during busy periods.

Qualifications

• High school diploma or equivalent preferred.
• One year of retail sales experience preferred.
• Willing to learn how to correctly use all POS and donation systems.
• Able to follow oral and written instructions.
• Knowledge of business-related mathematics.
• Ability to stoop, reach, twist, lift, push, pull and move items; lift and carry a minimum of 40 pounds.
• Comfortable with standing for long periods of time and temperature/climate fluctuations.

Responsibilities

• Direct workflow to support daily store operations and ensure merchandise and production standards.
• Train, coach, and guide team members in customer service, merchandising, production, and POS procedures.
• Help meet store sales, expenses, and production goals by monitoring performance and efficiency.

Skills

Customer service

Team leadership

Mathematical skills

Safety awareness

Communication

Education

High school diploma

Tools

POS systems

Donation systems

Job description

Goodwill Southwest Florida is seeking a Retail Shift Supervisor to activelySupport store operations by guiding team members, maintaining merchandise and production standards, and ensuring tasks are completed accurately and on time.

The role partners with the Store Manager to oversee daily workflow, train staff on procedures, and support sales and production goals. Ideal candidates are confident directing others and capable of decision-making during busy periods.