Shift Supervisor: Lead Store Ops & Training

Goodwill Southwest Florida; Naples (FL); On-site; USD 21,309 - 30,350; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO)

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Shift Supervisor in Naples, FL. This role supports store operations by guiding team members, maintaining production standards, and ensuring tasks are completed accurately. You will collaborate with the Store Manager to oversee daily workflow, train staff, and promote operational efficiency.

The ideal candidate should have a high school diploma and retail sales experience, be comfortable making decisions, and contribute to a mission-focused work environment. Comprehensive benefits include medical, dental, vision insurance, and paid time off.

Qualifications

• One year of retail sales experience preferred.
• Willing to learn how to correctly use all POS and donation systems.
• Able to follow oral and written instructions.

Responsibilities

• Support daily store operations by directing workflow and assigning tasks.
• Assist with training and coaching team members in customer service and merchandising.
• Ensure adherence to company policies and maintain a clean work environment.

Skills

Retail sales experience

Ability to follow instructions

Business-related mathematics

Education

High school diploma or equivalent

Tools

POS systems

Job description

Goodwill Southwest Florida is seeking a Shift Supervisor in Naples, FL. This role supports store operations by guiding team members, maintaining production standards, and ensuring tasks are completed accurately. You will collaborate with the Store Manager to oversee daily workflow, train staff, and promote operational efficiency.

The ideal candidate should have a high school diploma and retail sales experience, be comfortable making decisions, and contribute to a mission-focused work environment. Comprehensive benefits include medical, dental, vision insurance, and paid time off.